Candle Subscriptions
A Candle Subscription is the ideal gift for someone very special or as an ongoing treat for a candle connoisseur.
Is that you!? Candle subscriptions give you:
* A new candle every month
* Exclusive subscription-only discounted price
* Free delivery
* CLAN Members receive seasonal exclusives and bonus products
* No lock-in period allows you to cancel at any time
* If you have a favourite fragrance please us know in the comments section on the cart page and we will curate your subscription to match your preferences.
Three monthly subscriptions available
'This is an amazing service. I get so excited when my delivery arrives every month' KL Medowie
'I can't describe how exciting it is when I receive my candle each month. Thank you hubby' CH Lane Cove
'Great service. Thank you' GP Fortitude Valley
Subscription Policy
Thank you for your interest in UAINE Candles subscriptions! Please review the following policies regarding your subscription to ensure a seamless experience.
Subscription Benefits:
Enjoy monthly candles at 20% off the Recommended Retail Price (RRP).
Benefit from complimentary delivery on all subscription orders.
Each subscription lasts for 12 months.
Cancellation Policy:
You have the flexibility to cancel your subscription at any time.
If you wish to cancel, please do so before the next billing cycle to avoid automatic renewal.
Payment Details:
Subscriptions are billed monthly to the card nominated upon initial purchase. This monthly amount will be the same amount as your initial purchase. Your regular subscription payments will start automatically one month after your initial payment. Subsequent payments will then continue on a monthly basis. Payment is exclusively through credit/debit card. Please ensure there are sufficient funds on your card for each payment due date. We offer a 7-day Grace Period in the case of a failed payment. Our system will automatically retry your payment method for seven (7) days after the failed payment,. If payment has been unable to be collected after this period the subscription will be cancelled.
Order Processing:
Subscriptions will be processed and shipped within 10 days of receiving payment.
Please note that payment confirmation may take a few days to reflect in our system.
Candle Selection:
The fragrance of the candle received within your subscription will vary seasonally.
Our team will handpick the fragrance for each month's subscription.
Should you wish to select a specific fragrance for your next subscription delivery, please email emily@uainecandles.com with your preference at least 7 days prior to your automatic payment.
Additional Items:
During gift-giving seasons, we may offer additional items for purchase.
You can opt-in for these items with an additional one-time payment, separate from your monthly subscription fee.
Cancellation Grace Period:
If you cancel your subscription within 10 days of payment, you will receive the last round of subscription candles paid for.
Please reach out to our customer service team on 02 4934 4935 or via email (emily@uainecandles.com) if you have any questions or concerns regarding your subscription. We are here to assist you in any way we can.